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Find transactions without a receipt

The Missing tab shows exactly which bank transactions still lack a receipt or invoice — so you can clear them one by one.

Tap the black + at the bottom and open the Missing tab. The number next to it is how many bank transactions — incoming and outgoing — still have no document.

The Add documents screen with the options camera, photo library, and files, plus recent uploads.
The Add documents sheet. Next to Recently added sits the Missing tab with its counter.

Tap a transaction and you get three actions: Select existing document, Resolve without document, and Ask Bill. The first two resolve the transaction; Ask Bill isn’t available in this sheet yet and currently shows a “coming soon” message.

Match a document you already uploaded

Choose Select existing document. You’ll see your not-yet-matched documents, can search through them, and confirm with Match to selected document. Transaction and document then form one completed entry.

Resolve without a document

Really no receipt — bank fees, for example? Choose Resolve without document and confirm. The transaction leaves the list and counts as resolved, with a standard reason recorded automatically.

Want to record your own explanation? Open the entry from your Activity and resolve it there instead — see Resolve an entry without a document.

Receipt not uploaded yet

Upload it first via Camera, Photos, or Files. AirBill will probably match it automatically; if not, match it yourself from the Missing tab.

Common problems

Your document isn't in the picker

The picker only shows documents that aren’t matched to another transaction and that fit the transaction’s direction. Check in the document center that it processed correctly.

Resolved without a document by accident

Open the entry via your Activity and choose Undo resolution — the transaction returns to the list.

The Missing tab stays empty although you expect transactions

Check that your bank is connected and syncing via Profile → Connections.

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